Shipping policy
Shipping rates:
Free Shipping for all orders $250 or above (sent as Standard Post).
For orders under $250:
Standard Post $10. Received within 7 business days *
Express Post $15. Received within 3 business days *
* Shipping times vary depending on location.
SHIPPING THINGS TO NOTE
- All our orders are dispatched from Sydney metro.
- For security, we recommend you select Signature Required during checkout. If no-one is at the selected address to sign for the parcel, a notification card will be left advising that the parcel can be collected from a nearby Post Office.
- If you select Authority to Leave, please specify a safe place in the notes section during checkout. We do not take responsibility for items that are authorised to leave that are lost, stolen, claimed as non-delivered, or otherwise missing.
- For orders placed during public holiday periods, please allow an extra 2 business days processing time.
- Please double check your shipping information is correct, including business name or unit number. We do not take responsibility for shipping delays or missing items if your address is incomplete or invalid.
- Tracking information is provided by our shipping carriers and will provided to you by email during the order fulfillment process. We do not take responsibility for issues with tracking or delivery once the parcel is with the carriers.
- Should an item be returned to sender, re-postage fees may apply.
ESTIMATED SHIPPING TIMES
Please see estimated shipping times in table below. We use a range of different shipping carriers to ensure the most efficient service to get your products to you as quickly as possible, however we cannot make guarantees. If you are worried about delivery times, please contact us and we can make alternative arrangements.
| STANDARD POST | |
| Sydney, Melbourne, Brisbane metro areas | 1-3 business days |
| Adelaide metro areas | 2-3 business days |
| Northern Territory, Tasmania metro areas | 5-7 business days |
| Perth metro areas | 7-9 business days |
| Country areas | add an extra 2-3 business days |
| EXPRESS POST | |
| Sydney, Melbourne, Brisbane, Adelaide metro areas | 1-3 business days |
| Northern Territory, Tasmania, Perth metro areas | 2-3 business days |
| Country areas | add an extra 1-2 business days |
SHIPPING INFORMATION
We aim to ship once- twice weekly at the beginning of the week.
Delivery Times
To find out more about delivery times and locations, please use the Australia Post Calculator. Please be aware that due to covid some delays in post are out of our control. We do make sure there is tracking available for products so you can keep track of ETA’s and endeavour to get your products to you as soon as possible.
VIP SUBSCRIPTION SERVICE?
Should you like to have your products on a rolling basis so you don't have to remember to order them we are considering a monthly subscription service where the products are automatically sent out to you every 4-6 weeks and debited from your chosen card.
Should you be interested in this please email us at info@lisa-rush.com to be placed onto a VIP waiting list
For orders placed during public holidays, please allow extra time for processing and dispatch. Please note that the postal service also tends to be slower during public holidays.